FAQs

Whats your return policy.

Because the shoes are custom made, all sales are final. Once the the specifications and design has been approved by you there will be no refunds or exchange.

What if my shoe or item is defective?

Please reach out by email. basharalhasan123@gmail.com

What if sent the wrong shoe or item?

Please reach out by email. basharalhasan123@gmail.com

Do I have to provide a sole or shoe?

Cost of shoe includes a sourcing fee for soles.

Order turnaround time?

8-14 weeks for completion of hand crafted shoes each pair is made to order.